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View Page History| {alias:pain reliever} h2.Problem/Context A possible [MRP] will inflict an unacceptable amount of [Pain] on one or more user sets. h2.Solution |
| {alias:pain reliever}A A pain reliever is anything that counteracts the discomfort of having to work with a release that lacks important features. A pain reliever should be used as long as it alleviates more pain than what it costs. Pain relievers can be used with sany type of user, not just external customers. Examples of pain relievers are: |
| * *Money* Give customers cash, coupons or some other kind of money as compensation. This works best if combined with [Limited releases]. |
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| * *Better service* Provide customers with individual service arrangements. Open a hotline that only affected customers can use. |
| h2.Strengths The [MRP] can be reduces since users are willing to accept more [Pain]. h2.Weaknesses * If the pain reliever is too strong it can mask flaws in the release. |