Characteristics
Workflow-oriented Services which require human interaction
- Long running transactions
- Most services start as H2A Services
- Automated on a ROI basis
- Non-trivial decisions points that require 'human touch'
- Starting-point/front-end of externalized processes
Patterns for Human 2 Application Services
 | Human 2 Application Services
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Technology/Implementation strategy (Java)
Technology, Implementation and products
- Buy specialized product if close match to requirements
- Build portal upon best-of breed (JSR 168/286)
- SiteVision, Vertical Site, CorePortal (Norwegian CMS and JSR 168 products)
Technology/Implementation strategy (.NET)
Technology, Implementation and products
- Windows Forms
- Microsoft Office (as smart client)
- Pure ASP.NET
- MOSS (Sharepoint platform) incl. Sharepoint Designer for H2A workflow
- Enterprise Human Workflow with K2.NET / Skelta/ Captaris++
- Portal connectors useful
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